Privacy Policy 

At Car Parts Express, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website and services. By accessing or using our site, you agree to the practices described in this policy. 

1. Information We Collect 

When you use our website, we may collect the following types of information: 

• Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you make a purchase or sign up for our newsletter. 
• Non-Personal Information: This includes technical data such as your IP address, browser type, device information, and the pages you visit on our website. 
• Order Information: When you purchase parts, we collect information related to your transaction, including the items purchased and shipping details. 

2. How We Use Your Information 

We use the information collected to: 

• Process and fulfill your orders. 
• Provide customer support and respond to your inquiries. 
• Improve our website, products, and services. 
• Send you promotional emails, offers, or updates (you can opt out at any time). 
• Prevent fraudulent transactions and enhance the security of our website. 

3. Sharing Your Information 

We value your privacy and will never sell or share your personal information with third parties for their marketing purposes. However, we may share your information with: 

• Service Providers: We work with third-party companies to facilitate our business operations, such as shipping companies and payment processors, who may need access to your information to perform their services. 
• Legal Requirements: We may disclose your information if required by law, or to protect the rights, property, or safety of Car Parts Express, our customers, or others. 

4. Data Security 

We take the security of your personal information seriously. We implement industry-standard encryption and security protocols to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. 

5. Cookies and Tracking Technologies 

Our website uses cookies and similar tracking technologies to enhance your experience, gather analytical data, and improve our services. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information. You can control your cookie settings through your browser, though disabling cookies may affect the functionality of our website. 

6. Your Rights 

As a customer, you have the right to: 

• Access: Request a copy of the personal information we hold about you. 
• Correction: Update or correct any inaccurate information. 
• Deletion: Request that we delete your personal information, subject to certain legal obligations. 
• Opt-Out: Unsubscribe from marketing emails at any time by following the instructions in our communications. 

To exercise any of these rights, please contact us at info@carparts-express.com. 

7. Third-Party Links 

Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing them with any personal information. 

8. Children’s Privacy 

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information. 

9. Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly to stay informed about how we protect your information. 

10. Contact Us 

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at: 

Car Parts Express 

Email: info@carparts-express.com 

Phone: 704-231-2854 

Effective Date: 9/21/2024